Blog

Addressing The 4 ‘Misses’ Of The Customer Experience

The customer experience is as crucial to the identity of your company as is your brand. It is how we...
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Nepotism: There’s A Family Member On Your Sales Team 😨

You heard a rumor last week from someone in management that the boss’s son may be added to your team....
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Change is Not a Pass/Fail Test

Here’s the story. Management comes up with a great idea. Management is excited. They impress it upon the sales team....
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Accountability: Micromanagement’s Less Hated Brother

No one likes to work with the feeling that they constantly have to look over their shoulder to see who...
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Power Up Your Sales Culture in 30 Minutes

Power Up Your Sales Culture in 30 Minutes

What’s the difference between managing a sales team and managing a sales culture? A sales team starts with managing a...
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Small, Meaningful Habits Compound into Big Results

If you haven’t already heard, compounding is the key to successful financial investment. Did you know that the same is...
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CHOPPED For Change: A Sales Culture Makeover

Do you know what you look like when you are stressed? We think we do, but other people can see...
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Begging for Change

Forgive me. I am a big believer in dad jokes and puns, and this topic makes it too easy. Begging...
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The Mood of the King is the Mood of the Kingdom

So, what kind of mood have you been in lately? Have you been a cheery cherry bouncing from one rainbow...
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Being Better Doesn’t Always Win Sales

If you’re like me, you believe that you and your company are the best. Hey, I believe you. Good for...
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When Clients Go Silent – The Capitulation Method

Is silence a surrender or a capitulation? It can be when you are dealing with a client who has suddenly...
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What Do You Do With a Non-Compliant Salesperson?

Why can’t some salespeople just do what you ask them to do? Is it really so hard!? Seriously, just document...
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