Every salesperson has lived this moment. You put in the hours – researching the account, asking the right questions, building genuine rapport, crafting a proposal you actually believed in – and then the prospect picks someone else. No warning. Maybe no explanation either. Just a polite “we went another direction” email, or worse, silence. Losing...
Tag: ownership mindset
The Ownership Mindset: How to Think Like a Leader Without Waiting for the Title
I heard that phrase early in my career – before any real title, before any real responsibility. And something about it landed immediately. I didn’t have a definition for it. I couldn’t have explained it if someone had pushed me. But I knew what it meant in my gut, the way you sometimes just know...
The Ownership Mindset in Sales: Why It Separates Average Reps From Real Professionals
Ask almost anyone who has ever bought something from a salesperson they didn’t like, and the story usually involves words. Something that was said that shouldn’t have been. A promise made that never got kept. An excuse offered instead of an apology. A finger pointed somewhere else when the whole thing fell apart. Salespeople talk...
Who’s to Blame? How to Break the Blame Cycle and Build a Culture of Ownership
I wouldn’t call myself a bad kid growing up. But I got into trouble. And when I did – when something broke, when a squabble with one of my sisters went sideways, when something happened that I knew was at least partly my doing – I worked very hard to make sure none of it...