‘No’ Means ‘Not Today’

Too many people prefer to live in a world of absolutes, relying on simple guidelines to make life as predictable as possible. We tend to shy away from guesswork because it’s seen as risky, inefficient, and even foolish. So, when a customer or prospect tells us “no,” we often take that at face value, assuming...

Are You Selling Out Of Your League? Good!

One of my favorite activities when working with salespeople is developing their sales plan. This simple one-page document helps them articulate and understand their goals and strategies, providing a roadmap to guide our efforts over time. One of the most critical—and often challenging—parts of this process is asking salespeople to list their 10 ideal clients....

How To Understand A Salesperson’s Mood

If you’ve managed or coached salespeople for any length of time, you start to notice trends. Stress, attitudes, and moods are some of the more observable traits you pick up on. These factors can’t easily be measured, but they need to be understood and managed regularly. Salespeople are unique within a company, often operating on...

The Importance of Sales Process: Why Every Business Needs One

In today’s rapidly evolving business landscape, characterized by intense competition and increasingly discerning customers, having a well-defined sales process is not just important—it’s essential for survival. Markets are changing at an unprecedented pace, and customer preferences are becoming more sophisticated, making it crucial for businesses to adapt and optimize their sales strategies. A structured sales...

How To See Your Sales Blindspots

It’s no secret that the older you get, the more you realize what you don’t know. This becomes even more evident if you get married. When I proposed to my wife many years ago, I didn’t fully grasp that I was making a very strategic decision. Sure, I chose to marry her because she was...