Have you ever encountered a salesperson that you couldn’t relate to because, well, they just weren’t relatable? It’s a bit hard to describe, but you get the feeling that they were being someone that they truly were not. In other words, there’s no vibe or connection. In the dynamic world of sales, building strong relationships...
Author: Kassy Good
Being A Genuine & Personable Salesperson Can Be Harder Than it Sounds
Who do you become once you step into your work? Are you the same person you are at home or with friends? We all try to be true to ourselves, but pressure and expectations can mold our sales persona into a distorted expression of our true identity. Time to put your game face on. Unfortunately,...
Helpful Tips for Trust
A partnership in trust can take a lot of work and time to develop, but sometimes it’s the little things we do that can make a big difference. People pick up on trust by the little clues and cues that we express through our words and actions, and it doesn’t always have to be hard....
How To Repair Trust
Should people get second chances? Sometimes, but not always. When trust is broken, it stirs up a range of emotions in people and, despite how it is processed, the one who broke the trust is now viewed to be a threat. How harshly should we treat someone who has broken the trust? Was it severe,...
How To Work with Someone You Don’t Trust
Most of us don’t have the luxury of choosing who we work with and, unfortunately, not everyone can be trusted. You already know this, and you probably learned it the hard way like the rest of us. There is no magic wand that you can wave over people to make them more trustworthy. What’s baffling...
Creating Trust with Your Sales Team
Salespeople can be quite cautious when it comes to trust. Perhaps more so than other departments in the organization. It’s almost the nature of the beast since goals & strategies can change often and, frankly, it seems like customers, competitors, and even management like to change the rules of the game with or without warning....
Trust Issues in The Workplace
When someone on your team tells you that there is a trust issue, that can mean a variety of things. Not all trust issues in the workplace are the same, and there is no magic bullet for addressing these dynamics. The word ‘Trust’ means a lot of things to a lot of different people. It...
Why Salespeople Struggle with Trust
Salespeople tend to be either the most undermanaged or overmanaged people in the entire company. In some ways, this makes sense because their roles and responsibilities require a lot of autonomy, judgment, and duties that are executed outside the view of management. Naturally, there are bound to be trust issues from both salespeople and management....
The Trust Spectrum Of A Sales Team
Can I trust you? Sounds like a simple question that commands a simple answer. Well, it depends on what you want to trust me with, I guess. Are you sharing a secret? Do you need me to carry out a critical function? Would you like me to hold your purse or wallet? Trust is fragile;...
The Sooner You Have Goals…
Why are some companies bashful about sales goals? Did I say some? I meant lots of companies. Is it because they don’t want to scare off the new talent? Is it because they don’t really know what good goals are? Is it because we are not used to measuring our team in this way? Or...